How do I correct a mistake i made in my details when booking?

If you need to make changes to your ticket, follow these simple steps:

  1. Locate Seller Information
  • Check your ticket for the seller’s contact details
  • Reach out directly to discuss potential modifications
  1. Understand Potential Costs
  • The seller will provide exact pricing based on current airline fares
  • Be prepared for potential correction fees
  • Modification costs vary depending on ticket type and airline policy
  1. Recommended Actions
  • Contact seller promptly
  • Have your ticket information ready
  • Ask about specific change fees and fare differences
  • Request all modification options

How do I return or exchange my ticket?

Your ability to refund or exchange your ticket depends on:

  • Your ticket fare type
  • Airline-specific rules

Possible outcomes include:

  • Full or partial refund
  • Free exchanges
  • Exchanges with additional fees
  • No refunds or exchanges allowed

Next Steps

  1. Contact the Ticket Seller
    • Find the seller’s name on your ticket
  2. Missed Flight Procedures
    • If not at airport: Call airline immediately
    • If at airport:
      a. Consult airline representatives
      b. Contact seller for refund/exchange options
  3. Illness-Related Changes
    • Contact seller for potential date changes or refunds
    • Check fare description in your itinerary receipt

Need Assistance?

If you require further help:

  1. See our “Contact Us” section
  2. Describe your situation
  3. Attach your ticket (check booking email, usually arrives within 3 hours)

We’re here to help you navigate any ticket-related challenges.

How do I buy a child ticket?

Purchasing Child Tickets

  • Select passenger categories on the main page
  • Choose destination and travel dates
  • Total price will include all passengers, including children

Infant Travel Guidelines

  • Infants under 2 years old:
    • Can travel for free on domestic flights when on an adult’s lap
    • No separate ticket required for lap infants
    • Must inform airline about traveling with a baby
  • Only one lap infant allowed per adult
  • For two infants, purchase a separate seat for one

Adding a Child to an Existing Booking

  • Contact the ticket seller directly
  • Seller’s name is listed on your ticket

What should I do if I didn’t receive my ticket?

Ticket Delivery Process

  • Itinerary receipt sent via email within 3 hours
  • Email sent to address provided during booking

If Ticket is Missing

Check These Locations:

  • Primary email inbox
  • Spam/Junk folder

If Not in Spam Folder

  1. Possible email address typo
  2. Contact original seller
  3. Provide:
    • Full name
    • Travel dates
    • Destination

Finding Seller Information

  • Check online banking receipt
  • Review SMS payment confirmation

Additional Support Options

  • Take screenshot of payment confirmation
  • Visit “Contact Us” section
  • Describe your situation
  • Attach transaction proof

Pro Tips:

  • Double-check email address during booking
  • Verify spam folder
  • Keep payment receipts accessible

Need Help? We’re here to assist you!

How early should I arrive at the airport?

Online Check-In with Carry-On Only

  • Arrival Time: 1.5 hours before departure
  • No checked baggage required
  • Streamlined airport experience

No Online Check-In

  • Recommended Arrival: 2.5 hours before departure
  • Allows time for:
    • Finding flight information
    • Locating correct check-in desk
    • Completing check-in process
    • Avoiding last-minute rush

Online Check-In with Checked Baggage

  • Arrival Time: 2.5 hours before departure
  • Additional time needed for:
    • Baggage drop
    • Potential luggage processing
    • Security checks

Pro Tips

  • Always check specific airline requirements
  • Consider airport size and potential crowds
  • Factor in potential parking or transportation delays
  • Have travel documents readily accessible

Quick Recommendation:
When in doubt, arrive 2.5 hours early to ensure a stress-free start to your journey.

How do I add baggage?

Before Purchasing Ticket

  1. Use toggle in ticket card
  2. Select at booking stage on seller’s website
  3. Use “Only including baggage” filter in search

After Ticket Purchase

  1. Try airline website or call center
    • Provide booking number and last name
  2. Contact seller if airline can’t help
    • Find seller name in itinerary receipt
  3. Add at airport check-in (may be more expensive)

Adding Baggage for One Passenger

  • Nextgentravelhub requires same parameters for all passengers
  • Options:
    1. Make separate searches (adults only)
    2. Buy without baggage, add later for one passenger

Baggage Allowances

  • Check itinerary receipt
  • Visit airline website for details
  • Arrange oversized baggage with airline

Prohibited Items

  • Explosives and flammables
  • Toxic, caustic, corrosive substances
  • Firearms (special cases only)
  • Lithium-ion battery vehicles

Carry-On Restrictions

  • Liquids: 1L total, 100ml max per container
  • Exceptions: Duty-free, baby food
  • No sharp objects or aerosols marked “flammable”
  • Sports equipment goes in hold

Pro Tips

  • Check import/export restrictions
  • Consult airline for doubts
  • Review airline website for specific rules

What do I need to do to bring my pet with me?

Transportation Options

  1. In the cabin
  2. Heated baggage compartment
  3. Cargo (for very large dogs)

Key Considerations

  • Separate fee required
  • Price based on pet weight and carrier size
  • Airline-specific rules apply

Cabin Travel

  • Typically for small cats, dogs, and birds
  • Must fit under seat in carrier
  • Check airline website for specific requirements

Preparation Timeline

  • Start months in advance
  • Collect necessary documents
  • Complete required vaccinations

Booking Process

  1. Buy your ticket
  2. Contact airline to arrange pet travel
  3. Provide pet details: species, age, weight, carrier dimensions
  4. Confirm pet’s acceptance on specific flight

Pre-Flight Checklist

  • Vaccinations up-to-date (at least 1 month before flight)
  • Microchipping completed
  • Documents prepared
  • Carrier purchased and pet acclimated
  • Attach ID tags to carrier and pet

Day of Travel

  • Arrive 3 hours before departure
  • No online check-in with pets
  • Complete veterinary control for international flights
  • Avoid feeding pet on departure day
  • Consult vet before using any sedatives

Pro Tips

  • Check breed restrictions
  • Familiarize pet with carrier in advance
  • Prepare for potential additional fees

Remember: Each airline has unique pet policies. Always verify specific requirements with your chosen carrier.

How do I check in for my flight online?

Check-In Timeframes

  • Online check-in: Opens 24 hours before flight
  • Check-in closes: 40 minutes before departure

Online Check-In Process

Required Information:

  • Full passenger name
  • Booking code/PNR
  • Email address
  • Departure airport
  • Flight details

Seat Selection

  • Sometimes free
  • Often requires additional payment
  • Automatic seat assignment if not selected

Boarding Pass Options

  1. Online check-in
  2. Airport check-in
  3. Digital boarding pass
  4. Printed boarding pass

Digital vs. Paper Boarding Pass

  • Many airlines support digital passes
  • Save on phone
  • Some require printed version
  • Self-check-in terminals available

Important Tips

  • Check airline-specific rules
  • Some airlines charge for not checking in online
  • Itinerary receipt serves as purchase proof
  • Travel document required for check-in

Ticket Retrieval

  • Check email inbox
  • Verify spam folder
  • Contact seller if missing

Pro Tip

Always verify specific airline requirements before traveling!